1. Introduction
HyperHat ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our engineering intelligence platform, including timed assessments, session reports, optional paid deep-dive features, and HyperHat Studio.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, password (if set), and profile details such as a profile picture
- Communications: Support requests, feedback, and other messages you send us
- Assessment Content: Challenge selections, submissions, decisions, and other materials you produce during assessments or related product features
- Payment Information: Billing-related details needed to process purchases (handled by our payment provider; we typically store customer and transaction references, not full card numbers)
2.2 Information from HyperHat Studio
When you use HyperHat Studio for assessments or simulations, we may collect session telemetry about how you direct AI tools and complete tasks. This can include prompts, tool calls, code edits, previews, verification and debugging signals, timestamps, and related workflow events. We use this data to score sessions, generate reports and playback, improve scoring quality, and enhance the product.
2.3 Automatically Collected Information
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, features used, time spent on the Platform
- Cookies: Session cookies, preference cookies, and analytics cookies
- Log Data: Access times, error logs, and referring URLs
3. How We Use Your Information
We use collected information to:
- Provide, maintain, and improve the Platform, assessments, Studio, scoring, and reports
- Measure and baseline how users steer AI agents in isolated simulations
- Operate session playback and other deep-dive features you unlock
- Process payments and fulfill purchases
- Verify identities and prevent fraud or abuse
- Respond to your requests and provide customer support
- Send product updates and promotional communications (with your consent where required)
- Analyze usage patterns to enhance user experience
- Comply with legal obligations and enforce our terms
4. Information Sharing
4.1 With Service Providers: We share information with third-party providers who assist with hosting, analytics, email delivery, authentication, payment processing, and customer support.
4.2 With Employers or Team Admins: If you take an assessment as part of a team, hiring, or company workflow, we may share assessment results, reports, or related session insights with that organization as needed to provide the service, and we will provide appropriate notice in that context.
4.3 Legal Requirements: We may disclose information when required by law, in response to legal process, or to protect rights, property, or safety.
4.4 Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data, including:
- Encryption of data in transit (TLS/SSL) and at rest where applicable
- Access controls and authentication mechanisms
- Isolated sandboxes for assessment simulations (no production code access by design)
- Regular security reviews and monitoring
- Secure handling of credentials and third-party integrations
6. Data Retention
We retain your personal data for as long as your account is active or as needed to provide services and improve the product. Assessment runs, scores, and related telemetry may be retained to support reports and product quality. After account deletion, we may retain certain information for legal compliance, security, or fraud prevention for up to 7 years.
7. Your Rights
Depending on your location, you may have the following rights:
- Access: Request a copy of your personal data
- Correction: Update or correct inaccurate data
- Deletion: Request deletion of your personal data
- Portability: Receive your data in a portable format
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, contact us at privacy@hyperhat.com.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your experience:
- Essential Cookies: Required for Platform functionality
- Preference Cookies: Remember your settings (like dark mode)
- Analytics Cookies: Help us understand usage patterns
You can manage cookie preferences through your browser settings.
9. International Transfers
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for international data transfers where required.
10. Children's Privacy
HyperHat is not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us for removal.
11. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of material changes via email or Platform notification. Your continued use after changes constitutes acceptance of the updated policy.
12. Contact Us
For privacy-related questions or to exercise your rights, contact our Data Protection Team:
HyperHat Privacy Team
Email: privacy@hyperhat.com
Response time: Within 30 days
